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FITWARE PRO 3.0

Scalable Plans. Maximum Value.

Pricing built to fit – and built to protect your margins.
Flat-rate bands based on operational PSA users.

★ 50% off Year 1 · 10 hrs free FOMO setup ($2,500 value)

FITware Pro

All-in-One MSP Operational Performance Platform

1–9 users

$150/mo

$299

10–24 users

$450/mo

$899

25–49 users

$900/mo

$1,799

50–74 users

$1,500/mo

$2,999

75–99 users

$2,000/mo

$3,999

100+ users

Enterprise

FITware Pro – Full Platform

50% off Year 1

  • All reports, tools & dashboards
  • FITagents + MCP Server (free tokens included)
  • Bonus Program
  • Client Portal + Client 360° View + Profit Plans by Client
  • 10 hrs free setup - $2,500 value (Year 1)
  • Satisfaction guarantee - cancel any time

* Pricing is per month, per band. Discount valid 1st year only. Cancel any time.

See the Savings

For a 20-member MSP with 100 clients, FITware Pro replaces four standalone tools:

Standalone Product

Monthly Cost

Client Portals

$350/mo

Dashboards & Reporting

$665/mo

Employee Recognition

$600/mo

Financial Insights

$450/mo

Total (Standalone)

$2,065/mo

FITware Pro (10–24 users, Year 1)

$449/mo

Save $1,616/mo in Year 1

One platform. Full accountability. Zero redundancy.

MCP Server Only

AI data lake hosting + FITagents access without FITware functions or reports.

$2,500 one-time setup

Additional seats: $50/mo/seat

Per-use token pricing applies

1–9 users

$199/mo

10–24 users

$299/mo

25–49 users

$599/mo

50–74 users

$599/mo

75–99 users

$1,299/mo

Add-On Products

Standalone Add-Ons

First add-on requires a $2,500 setup fee. Bundling add-ons? Add $500/ extra add-on.

Client Portal Only

$2,500 setup

  • $250/mo
  • 1 admin seat

Bonus Program Only

$2,500 setup

  • $250/mo (1–50 users)
  • $450/mo (51–100 users)
  • 1 admin seat · Enterprise pricing 100+

Client Profit Plan Only

$2,500 setup

  • $500/mo (1–50 clients)
  • $750/mo (51–100 clients)
  • 1 admin seat · Enterprise pricing 100+

How Licensing Works

FITware is licensed based on operational PSA users – not every employee who happens to have ConnectWise access.

Who counts: Service Desk, Dispatch, Account Management, Customer Success, Sales, Engineering, NOC, Operations, Finance, and Procurement.

Who doesn’t: Executive assistants or external consultants who only occasionally enter data.

FITware is designed to become your MSP’s operational performance platform – saving money by replacing standalone reporting, client portal, and bonus program tools with a single system that drives accountability and profitability across the entire organization.

Fractional & Advisory Services

Expert-level leadership and technical depth – without the full-time overhead.

Fractional Operational Maturity Officer (FOMO)

Your Fractional FOMO works inside your ConnectWise PSA to optimize how your processes are built and configured — so your data flows correctly into FITware and your reporting actually reflects reality. The goal is simple: get the most value out of FITware and use that visibility to increase profit.

  • ConnectWise PSA process review, cleanup, and workflow optimization
  • Board design and ticket flow aligned to FITware reporting requirements
  • Profitability gap analysis — identify where margin is being lost

Sales Coaching

Purpose-built sales coaching for MSP leaders and account managers. Build a structured, repeatable process that shortens sales cycles and closes better-fit clients.

  • MSP-specific sales process design and pipeline management
  • Proposal and QBR coaching to improve win rates
  • 1:1 coaching sessions, call reviews, and real-deal strategy

CRM Expertise – HubSpot

Maximize your HubSpot investment. From setup and automation to advanced reporting, turn HubSpot into your MSP’s growth engine.

  • CRM setup, pipeline design, and workflow automation
  • Breeze Intelligence integration for data enrichment and buyer intent
  • Reporting, dashboards, and team training

GTM System Build

$12,000

One-time project – includes 2 hrs/mo sales coaching

We design and build your complete go-to-market system and integrate it directly with ConnectWise PSA – so every deal, every client, and every touchpoint flows seamlessly from sales into service delivery. Your data lands in FITware correctly from day one.

  • Full GTM system design: CRM, pipeline, handoff workflows, and onboarding
  • ConnectWise PSA integration — sales-to-service data flow built and tested
  • FITware alignment — all PSA data structured to populate FITware accurately
  • 2 hours of sales coaching per month included

Advisory Services Pricing

Flexible engagement options to match your budget and cadence.

Engagement Type

Rate

Best For

Block of Hours

$250/hr

Project-based or exploratory work — buy hours in advance
and use as needed

Recurring Agreement

$200/hr

Ongoing advisory, coaching, or fractional retainer —
committed monthly engagement

GTM System Build

$12,000

Full build + ConnectWise PSA integration + 2 hrs/mo sales
coaching included

Note: Minimum block purchase and recurring agreement terms vary by scope. Contact us to discuss the right fit for your team.

  • Satisfaction guarantee.
  • Cancel any time with 30 days written notice.
  • No penalties.