FIT Professional Services
Configuring ConnectWise for optimal results can be laborious and full of pitfalls. Our consultants and developers have extensive experience working with CW in MSP environments. Most have 10+ years’ experience and are experts in all things CW – including many of the most obscure but valuable capabilities.
Maximizing your FIT software investment involves proper configuration of business rules in FITWare, and often we’ll have configuration suggestions for even better results.
Professional Services Offered
1. Functional Configuration & Implementation
All FIT functions include extensive installation/configuration documentation for a self-service install. However, we strongly suggest that you use FIT’s Professional Services for the install to save significant time, to ensure a correct setup, and for excellent results from the start.
We offer:
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- A fixed installation fee per function
- An hourly rate, for use on an as-needed basis
Or to fully maximize your FIT software investment:
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- Retain FIT as your Fractional Operational Maturity Officer (FOMO)
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- Increments of 48, 96, 192 or 384 hrs/yr
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- Retain FIT as your Fractional Operational Maturity Officer (FOMO)
2. Pre/Post Acquisition Insights
Our software can gauge the maturity and operational strengths and weaknesses of acquisition targets prior to purchase, greatly improving the odds of ensuring a good match. This is ideal for VC/PE firms or MSP companies looking to acquire or merge MSPs.
In addition, our software pulls critical post-acquisition reports to provide meaningful comparisons prior to integrating CW instances. This greatly speeds up the integration of new acquisitions into the acquiring company.
3. One-off Projects & Software Customizations.
While FIT software is extremely adaptable, you may have unique requirements or functionalities. We can evaluate these and then execute solutions as needed.